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Dec
20
Business-to-Business Customer Loyalty: Cultural Differences
Filed Under Customer Feedback, Data Analysis, Featured, News Releases | Leave a Comment
E.G. Insight Begins Cross-Cultural Research on Business-to-Business Customer Confidence, Satisfaction, and Loyalty
Saint Paul, MN, November, 2008 - The customer research and consulting firm, E.G. Insight, has initiated a study to look at geographic and cultural trends in business-to-business customer behavior and performance ratings.
Dec
13
Clear Sidewalks
Filed Under Data Analysis, E.G. Insight in the News, Point of View | Leave a Comment
This last weekend, we got our first snowfall which required shoveling. (For those out-of-staters who think it might be fun to hoist the pretty flakes, tally the songs about snow vs. those about shoveling and you get my drift.) Not fun. It’s my theory that snow is partially responsible for the Midwest work ethic. (Well, that and farming, but these days, there are many more shovelers than there are farmers in Minnesota.)
Once we get into 20-degree days, Mother Nature no longer melts the snow on the sidewalks. You need to remove the snow immediately, or people walk on it, forming compacted snow and eventually ice.
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