Monthly Archives: April 2009

Bsquared Consulting, E.G. Insight Showcase B2B Customer Relationship Best Practices to the International Aerospace Community

Posted on April 16, 2009 by admin Comments Off

Thursday, April 16, 2009 – For the fifth year in a row, Bsquared has been invited to attend the International Aerospace Quality Group (IAQG) General Assembly Forum, 20th – 24th April in Phoenix, Arizona. The forum brings together representatives of … Continue reading →

E.G. Insight in the News, News Releases

Now More Than Ever: A Special Message From Eric Engwall

Posted on April 13, 2009 by Eric Engwall Comments Off

At times of great turmoil, a natural response is to seek protection and security. We scrutinize our decisions, reevaluate our options and sometimes alter our practices to minimize risks in the face of uncertainty. It’s an entirely understandable reaction to … Continue reading →

Best Practices

Can Your Survey Sell?

Posted on April 8, 2009 by Eric Engwall Comments Off

When is the last time your customer survey made a sale? At E.G. Insight, we think surveys are great tools – for some things. Surveys can be effective, for example, at quickly getting input about customer satisfaction with recent transactions, … Continue reading →

Point of View