Monthly Archives: June 2009
Bsquared Consulting and E.G. Insight Meet with Aerospace Leaders to Share Best Practices for Using Business-to-Business Customer Feedback to Improve Quality
Rob Brickle from Bsquared Consulting and Gary Gerds from E.G. Insight recently had the privilege of being part of the International Aerospace Quality Group’s (IAQG) semiannual general assembly. This event brought together leaders in the aerospace industry from Asia Pacific, … Continue reading
The Collapse of Supplier Trust – and Four Steps to Rebuild It
A recent article from the Harvard Business Review states that the level of trust organizations have in their suppliers is a casualty of the economic downturn. It’s tough to disagree with that, especially considering “one-fifth [of senior business leaders surveyed] … Continue reading