Monthly Archives: May 2010

E.G. Insight’s Eric Engwall and Nick Wassenberg Featured in Business Insider’s Voice of the Customer Series

Posted on May 26, 2010 by admin Comments Off

As part of a series outlining the purposes, objectives, and tools used by companies worldwide, Business Insider spoke with a group of customer research experts to get the latest trends and issues related to voice of the customer programs. E.G. … Continue reading →

Customer Feedback, Point of View, Voice of the Customer

E.G. Insight’s Gary Gerds Shares
Best Practices in Gathering Actionable
Business-to-Business Customer Feedback

Posted on May 17, 2010 by admin Comments Off

May 17, 2010 – Düsseldorf, Germany – In ongoing Voice of the Customer work with a global chemical company, Gary Gerds of E.G. Insight will conduct training for a group of key account managers. The training will amplify the effectiveness … Continue reading →

Best Practices, Customer Confidence, Customer Feedback, E.G. Insight in the News