Author Archives: admin

E.G. Insight’s Eric Engwall and Nick Wassenberg Featured in Business Insider’s Voice of the Customer Series

As part of a series outlining the purposes, objectives, and tools used by companies worldwide, Business Insider spoke with a group of customer research experts to get the latest trends and issues related to voice of the customer programs. E.G. … Continue reading

Customer Feedback, Point of View, Voice of the Customer

E.G. Insight’s Gary Gerds Shares
Best Practices in Gathering Actionable
Business-to-Business Customer Feedback

May 17, 2010 – Düsseldorf, Germany – In ongoing Voice of the Customer work with a global chemical company, Gary Gerds of E.G. Insight will conduct training for a group of key account managers. The training will amplify the effectiveness … Continue reading

Best Practices, Customer Confidence, Customer Feedback, E.G. Insight in the News

E.G. Insight’s Top Posts of 2009

As we look forward to 2010, we also reflect on what we’ve learned during the past year. One way to do this is to check out E.G. Insight’s “top five” postings for 2009—the most frequently visited articles at www.eginsight.com/news Each … Continue reading

Best Practices, Business-to-Business Sales, Customer Feedback, Data Analysis, E.G. Insight in the News, Featured, News Releases, Point of View

E.G. Insight Adds Vice President of Business Development

December 14, 2009, Saint Paul, Minnesota, USA – E.G. Insight, a leader in customer feedback processes, is pleased to announce the addition of Jane Alexander as a Vice President of Business Development. Jane’s main focus will be to create new … Continue reading

News Releases

E.G. Insight Shares Customer Survey Expertise with College Students

St. Paul, MN (October 12, 2009) – St. Olaf College welcomes two team members from E.G. Insight to present “Four Steps in Conducting an Effective Survey” to students in its Entrepreneurial Studies program. The material for the session includes lessons … Continue reading

E.G. Insight in the News