Tag Archives: Customer Relationships

Listening to Solve; Listening to Relate

I recently had a conversation with a friend that was facing a tough decision and was feeling a certain amount of distress over the predicament she was in. As she described her challenge and the difficult choices she faced, I … Continue reading

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Business-to-Business Sales, Customer Feedback, Customer Relationships, Voice of the Customer , , ,

Communication is Everything

Customers often feel their issue is not receiving the attention it deserves – not because this is necessarily true, but because they are not communicated to about efforts underway to solve their problem. Continue reading

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Business-to-Business Sales, Customer Relationships ,

Obsolete? Customers Beg to Differ

Buyers don’t want your salespeople to just be wandering their hallways in search of the next deal. What they do want is the specialized knowledge and advice that their suppliers can provide. Continue reading

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Business-to-Business Sales, Customer Relationships, Voice of the Customer , , ,

E.G. Insight Enters Into a New Strategic Partnership

E.G. Insight, Inc. adds the Visionary Selling training course to its portfolio of sales effectiveness and customer feedback solutions. Continue reading

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