| | Challenge The distributor had a new Strategic Account Manager (SAM) who was responsible for the retailer's account. Just a few months before, the retailer had expressed interest in renewing their multi-year contract with the distributor. When the retailer requested a meeting, the distributor knew of no reason not to be optimistic. MORE>>
Challenge The newly appointed CEO faced an immediate challenge: establishing sensible growth goals for the organization. His predecessor had been removed because he did not reach the aggressive goals he had set. In order to set goals that were both ambitious and realistic, he would need to first gather information from the core of the company – the employees. MORE>>
Challenge An international machinery manufacturer was selling four different product lines to its customer, an enterprise with multiple locations worldwide. Sales growth in these four lines was slow but steady. The manufacturer needed a new approach to spur sales to this customer but didn't know what would work. MORE>>
| | | | | | | | CRp® The Customer Review Process Provide the structure for your employees to personally interview key influencers and decision-makers in customer organizations, in order to strengthen relationships, meet customer needs and discover new opportunities. MORE>> Surveys Go beyond simply asking questions by implementing our targeted, strategic approach with customers, employees and other stakeholders - turning meaningful data into a plan of action and a true competitive advantage. MORE>> Market Studies Enable our clients to better understand exactly how the market for their products and services will change in the future. MORE>> | |  | |