Category Archives: Uncategorized

Communication is key – do you know what I mean?

Is your company’s feedback initiative structured to capture your customers’ actual challenges and expectations? Continue reading

Customer Feedback, Uncategorized, Voice of the Customer

Every Client Is Different – and
Every Client Is The Same!

Twenty years. E.G. Insight recently celebrated its 20th year in the business of helping clients collect feedback from their most valuable customers. Throughout these 20 years there are some trends that continue to surface no matter what the client or … Continue reading