If you would like more information, please contact Eric Engwall at 1 (651) 288-1460 or email at email@example.com.
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Customer data is no longer a precious and elusive asset. If anything, many companies are so awash in customer information it has become a commodity. The new challenge is one of making sense of the data on hand and using it to inform decisions and inspire change. In the words of one executive, “Data we have. It’s insight we lack.”
E.G. Insight has, for more than 30 years, helped organizations to acquire strategic insights from their most important customers. Through high-touch methods that build relationships while capturing actionable customer feedback, E.G. equips its clients to gather “close data” from critical customers that augments whatever big data they’re already using.
SERVICE 800 is a trusted partner for global organizations looking to capture and measure customer experience feedback.
With over 30 years of experience SERVICE 800 delivers customer feedback results around the globe through phone interviews in more than 30 languages, web, Interactive Voice Recognition and even social media. Our process allows results to be immediately actionable resulting in higher retention rates and increased revenue for our clients.