November 20, 2019

Customers and Baseball – It’s Not All About the Home Runs

Photo by Jason Weingardt on Unsplash I’m not one to use a lot of sports analogies or references in business, but I’m going to ask for your forgiveness just […]
October 4, 2016

Communication is key – do you know what I mean?

Is your company’s feedback initiative structured to capture your customers’ actual challenges and expectations?
November 15, 2010

Every Client Is Different – and Every Client Is The Same!

Twenty years. E.G. Insight recently celebrated its 20th year in the business of helping clients collect feedback from their most valuable customers. Throughout these 20 years […]
December 29, 2009

E.G. Insight’s Top Posts of 2009

As we look forward to 2010, we also reflect on what we’ve learned during the past year. One way to do this is to check out […]