Home
What We Do
Customer Review Process
Customer Surveys
Employee Surveys
Market Studies
TALK2 Employee Interviews
Customer Advisory Boards
Focus Groups
Partner and Supplier Reviews
What We Solve
Mergers & Acquisitions
Fast Start For New Leaders
Get More from Your VoC
Beyond the Employee Survey
Why did we win? How did we lose?
When Measurement Isn’t Enough
Voice of Customer Maturity
Customer 9-1-1
Retaining and Growing Customers
Who We Work With
Our Clients
Our Partners
About Us
Our Team
Success Stories
News
Contact
Filter by
Categories
Tags
Authors
Show all
All
Best Practices
Business-to-Business Sales
Close the Loop
Customer Confidence
Customer Experience
Customer Feedback
Customer Relationships
Customer Trust
CX Practitioner
Data Analysis
E.G. Insight in the News
Employee Experience
Featured
Guest Blogger
Net Promoter
News Releases
Point of View
Service Improvements
Uncategorized
Voice of the Customer
All
Account Management
Action
B2B
Close the Loop
Communication
Consultative Selling
Customer Experience
Customer Feedback
Customer Interviews
Customer Relationships
Customer Survey
CX
Employee Experience
Expert
Inspire Confidence
Interview
Listening
Partnership
Practitioner
Sales Execution
Service Recovery
VOC
All
Alan Burke
Alyssa Tuma
E.G. Insight, Inc.
Eric Engwall
Gary Gerds
Gary Gerdes
news
Nick Wassenberg
Rhonda Sunnarborg
Shannon Gronemeyer
November 20, 2019
Published by
Eric Engwall
at
November 20, 2019
Categories
Business-to-Business Sales
Close the Loop
Customer Feedback
Customer Relationships
Uncategorized
Voice of the Customer
Customers and Baseball – It’s Not All About the Home Runs
Photo by Jason Weingardt on Unsplash I’m not one to use a lot of sports analogies or references in business, but I’m going to ask for your forgiveness just
[…]